How MSPs Can Get Started in Cybersecurity

May 26th, 2021

With accelerated levels of recent cyberattacks, many IT Managed Service Providers (MSPs) have seen an uptick in client demand for more data protection. Furthermore, cybercriminals are increasingly targeting IT service providers, as a means to breach and access their customer data. While MSPs quickly find ways to meet client requests for cybersecurity-related services, they are also considering how they protect their own organization. So, where should they begin, and what should they look for to maintain a robust cybersecurity program?

Leading MSPs share how they got started in cybersecurity:

How These MSPs Got Started in Cybersecurity

A panel of leading IT MSPs recently shed light on how they were able to quickly identify what data security vulnerabilities they had, what needed to be done to fill security gaps, and how to provide cybersecurity-as-a-service to their clients:

Watch the panel presentation:

Importance of Cybersecurity

For better or worse, news headlines in the last few years have highlighted the importance of cybersecurity for organizations of all sizes. Leading MSPs have taken the hint and added comprehensive security services for their clients to get ahead of potential requests. The most effective approach is two-fold:

  1. Provide the technology necessary to tackle the operational side of security.
  2. Offer training to ensure users are educated and knowledgeable about potential cyber risk.

In the past, clients may have been hesitant to buy into cybersecurity offerings due to limited budgets, resources, and time constraints. Now, it’s no longer “nice to have” but one of the core offerings of many service packages. Ignoring the necessity of cybersecurity would cost an organization more in the long run than spending a little extra time and money upfront to mitigate future risk. 

Maintaining a Strong Cybersecurity Posture

Getting buy-in is just the first step. Organizations can’t set and forget cybersecurity platforms, as an effective security posture relies on ongoing management and maintenance. Think of it this way: You buy an exclusive gym membership with the intent of improving your fitness. But, if you never make it into the gym, what good is the membership? If you’re not in shape now, you’ll have to do a little extra work up front, and once you’re there, it’ll take some ongoing maintenance, but that’s the only way you’ll see results. An effective security posture is the same way, and any technology or process will require ongoing attention. 

Lastly, even with all the best technology in the world, cybersecurity relies on employee training. Ensuring users are educated on potential cyber risks and how to handle threats will position an organization for better cyber resiliency in the long run. Of course, that doesn’t mean every employee needs to be a cybersecurity expert, but it’s always better to have difficult conversations before an incident than after it’s too late. 

If you’re looking for a comprehensive security offering, Defendify’s all-in-one cybersecurity platform brings together technology and education to provide everything you need.

Additional cybersecurity resources for Managed Service Providers:

Blog: The Legal Side of Cybersecurity: How MSPs and Integrators Can Protect Themselves

Quick Cybersecurity Assessment: Get a free cybersecurity health grade

Defendify Partner Program: Offer clients comprehensive cybersecurity

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